Return conditions

**Return Terms and Conditions:**

- The product must be unused and in its original condition, including all accessories and packaging.

- Please note that the customer is responsible for shipping costs if the return is for personal reasons (such as a change of mind).

- In the case of a defective or damaged product, we will cover the full shipping cost.

**Return Process Steps:**

1. Fill out this form and send it to us via email or through customer service.

2. We will contact you within [number of days] to provide further information on how to complete the return process.

3. After receiving the product and completing the inspection, the refund or product replacement will be processed within [5 to 10] business days.

Thank you for choosing **Silk Sparkle**!

We are committed to providing you with the best shopping experience, and if you have any additional questions, don't hesitate to reach out to us.